Frequently asked questions
Arrow is a service that automates the posting and reposting of business content. It sources content from various channels, including industry news, local news, blogs, and your eCommerce store. The content typically includes images, which can be your products or brand, as well as web content, and even content generated by Arrow's AI.
Great question! Reposting valuable information and content is an excellent way to provide value to your customers. A few informative posts help establish credibility for your business. When these are mixed with branded or promotional posts, it becomes the best social media practice for businesses.
Nope! Arrow offers a month-to-month subscription with no long-term contract, and you can cancel anytime. To access our billing portal, please visit our support page and log in. From there, you can change your plans, update your credit card information, or cancel your subscription.
I is an excellent tool for creating business content, and it continues to improve daily. What distinguishes Arrow is our team of social media experts who meticulously review each post BEFORE it's published on a business page. Our 'humans in the loop' approach is what makes Arrow's posting service exceptionally effective.
Depending on your plan, your dedicated social media expert is responsible for daily content curation in your customized business feed, providing you with ready-to-use business posts. In the pilot plan, your social media expert not only schedules the posts but is also available via email at any time to address your questions and provide guidance.
To maximize the value of Arrow, we recommend a brief 10-minute onboarding call. Additionally, before you sign up, we have a few 'get to know you' screens to help customize Arrow to your needs.
This is a key feature of Arrow. Arrow will dynamically turn any content , such as products in a Shopify store, corporate blog or local news into social media posts.
Many of our content channels are sourced from public RSS feeds, which means the content is freely available on the internet. Additionally, Arrow provides custom content channels that can be tailored to your business's blog or other unique content sources, such as industry leaders or local news.
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